Returns & Exchanges

At LILY NAILS ART, we want you to be completely satisfied with your purchase. If you are not happy with your nail products, we offer a 30-day return policy for unused and unopened items in their original packaging.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

2

Prepare the Package

Securely pack the unused items in their original boxes, ensuring all protective seals are intact to prevent damage during transit.

3

Ship the Items

Affix the provided shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing